Definition: Emotional intelligence (EQ) is the ability to recognize, understand, and manage emotions; both your own and others’.
Explanation: EQ is made up of self-awareness, self-management, social awareness and relationship management. Being able to move out of habit and into choice is the act of being emotionally intelligent.
Example: A manager notices tension in a meeting and names it calmly, inviting clarity instead of escalation.
How to Use This Tool: Use this to reflect on EQ strengths and gaps. Identify your top three habits from the right column, look for areas where you can practice the 4 areas of emotional intelligence.
