Definition: A communication approach that combines directness with genuine care.
Explanation: Coined by Kim Scott, Radical Candor means you “challenge directly” while also “care personally.” It prevents the pitfalls of either harsh criticism or false kindness.
Example: A leader says, “You missed the mark on this, but I know our standards are high and you’re capable of more and, I’ve got your back.”
How to Use This Tool: Use in feedback training or performance conversations. Ask: “Am I being clear and kind?” or “Am I avoiding truth in the name of niceness?”