Definition: A framework distinguishing between technical challenges (solvable with known solutions) and adaptive challenges (requiring new learning or mindset shifts).
Explanation: Mistaking an adaptive challenge for a technical one leads to surface fixes. Adaptive work demands emotional resilience, experimentation, and internal shifts.
Example: Poor morale isn’t solved by changing procedures; it’s an adaptive issue requiring cultural or relational change.
How to Use This Tool: Use this in strategic planning or change leadership. Ask: “Are we treating this as technical when it’s adaptive?” and “What beliefs, values, or habits need to shift?”
