Definition: This tool takes the large and confusing concept of trust and breaks it down into simple and easy to take action on elements.

Explanation: Trust is not all-or-nothing. It involves specific behaviors like care, reliability, sincerity and competence.

Example: A leader who demonstrates the trust building behaviors and is good at rapairing turst when they break it will have more trust in their relationships.

How to Use This Tool: Think of a relationship you currently have that is the source of concern or discontent, walk through the elements and pinpoint which elements need attention on your part.